{"id":21373,"date":"2026-02-14T17:00:51","date_gmt":"2026-02-14T17:00:51","guid":{"rendered":"https:\/\/viajesmaxitours.com\/?page_id=21373"},"modified":"2026-02-14T17:07:12","modified_gmt":"2026-02-14T17:07:12","slug":"politica-de-tratamiento-de-datos-personales","status":"publish","type":"page","link":"https:\/\/viajesmaxitours.com\/en\/politica-de-tratamiento-de-datos-personales\/","title":{"rendered":"Personal Data Processing Policy"},"content":{"rendered":"\t\t
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Pol\u00edtica de Tratamiento de Datos Personales<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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En Viajes Maxitours<\/strong>, empresa dedicada a la operaci\u00f3n de tours y pasad\u00edas en el departamento de Antioquia con salida desde Medell\u00edn, estamos comprometidos con la protecci\u00f3n de la informaci\u00f3n personal de nuestros clientes, aliados comerciales y proveedores.<\/p>

Esta pol\u00edtica se establece en cumplimiento de lo dispuesto en la Ley 1581 de 2012<\/strong>, el Decreto 1377 de 2013<\/strong> y dem\u00e1s normas complementarias que regulan la protecci\u00f3n de datos personales en Colombia.


<\/p>

1. Responsable del Tratamiento<\/h2>

Raz\u00f3n Social:<\/strong> INVERSIONES MAXITOURS S.A.S.
Nombre Comercial:<\/strong> Viajes Maxitours
Domicilio:<\/strong> Medell\u00edn, Colombia
Canales de contacto:<\/strong> L\u00edneas oficiales de WhatsApp y canales digitales autorizados por la empresa.<\/p>


2. Finalidad del Tratamiento de Datos<\/h2>

Los datos personales suministrados por los titulares ser\u00e1n utilizados \u00fanica y exclusivamente para:<\/p>

  • Gesti\u00f3n y confirmaci\u00f3n de reservas de tours.<\/p><\/li>

  • Coordinaci\u00f3n log\u00edstica de servicios tur\u00edsticos.<\/p><\/li>

  • Contacto operativo previo, durante y posterior a la prestaci\u00f3n del servicio.<\/p><\/li>

  • Emisi\u00f3n de facturaci\u00f3n cuando sea requerida.<\/p><\/li>

  • Cumplimiento de obligaciones contractuales y legales.<\/p><\/li><\/ul>

    \ud83d\udeab La informaci\u00f3n no ser\u00e1 utilizada con fines promocionales, publicitarios o comerciales<\/strong>, salvo que el titular otorgue autorizaci\u00f3n expresa, previa y verificable.<\/p>

    Asimismo, los datos no ser\u00e1n incorporados a bases de datos destinadas a campa\u00f1as masivas de mercadeo<\/strong>, a menos que exista consentimiento claro del titular.<\/p>

    \u00a0<\/h2>

    3. Datos Recolectados<\/h2>

    Podemos solicitar, entre otros:<\/p>

    • Nombres y apellidos.<\/p><\/li>

    • N\u00famero de identificaci\u00f3n o pasaporte.<\/p><\/li>

    • N\u00famero de contacto.<\/p><\/li>

    • Correo electr\u00f3nico.<\/p><\/li>

    • Informaci\u00f3n relacionada con la reserva del tour.<\/p><\/li>

    • Datos necesarios para facturaci\u00f3n.<\/p><\/li><\/ul>

      En ning\u00fan caso solicitamos informaci\u00f3n sensible que no sea estrictamente necesaria para la prestaci\u00f3n del servicio.<\/p>

      \u00a0<\/h2>

      4. Administraci\u00f3n y Seguridad de la Informaci\u00f3n<\/h2>

      Las l\u00edneas oficiales de WhatsApp y dem\u00e1s canales digitales de Viajes Maxitours son administrados directamente por personal propio de la empresa<\/strong>, no por terceros externos.<\/p>

      Esto garantiza que los datos compartidos por nuestros clientes son tratados con confidencialidad y utilizados exclusivamente para fines relacionados con la operaci\u00f3n de reservas.<\/p>

      Implementamos medidas administrativas, t\u00e9cnicas y organizativas razonables para proteger la informaci\u00f3n contra acceso no autorizado, p\u00e9rdida, uso indebido o alteraci\u00f3n.<\/p>

      \u00a0<\/h2>

      5. Derechos del Titular<\/h2>

      El titular de los datos personales tiene derecho a:<\/p>

      • Conocer, actualizar y rectificar sus datos.<\/p><\/li>

      • Solicitar prueba de la autorizaci\u00f3n otorgada.<\/p><\/li>

      • Ser informado sobre el uso que se ha dado a sus datos.<\/p><\/li>

      • Revocar la autorizaci\u00f3n o solicitar la supresi\u00f3n de la informaci\u00f3n cuando no exista un deber legal o contractual que lo impida.<\/p><\/li>

      • Presentar quejas ante la Superintendencia de Industria y Comercio (SIC).<\/p><\/li><\/ul>

        \u00a0<\/h2>

        6. Vigencia de la Informaci\u00f3n<\/h2>

        Los datos personales se conservar\u00e1n \u00fanicamente durante el tiempo necesario para cumplir con la finalidad para la cual fueron recolectados y con las obligaciones legales correspondientes.<\/p>

        \u00a0<\/h2>

        7. Aceptaci\u00f3n de la Pol\u00edtica<\/h2>

        Al suministrar voluntariamente sus datos personales a trav\u00e9s de nuestros canales oficiales, el titular declara haber le\u00eddo y aceptado esta Pol\u00edtica de Tratamiento de Datos Personales.<\/p>

        En Viajes Maxitours<\/strong> trabajamos bajo principios de legalidad, transparencia, confidencialidad y responsabilidad, garantizando que la informaci\u00f3n personal de nuestros clientes ser\u00e1 utilizada \u00fanica y exclusivamente para la correcta prestaci\u00f3n de nuestros servicios tur\u00edsticos.<\/p><\/div><\/div><\/div><\/div>

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        \u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Pol\u00edtica de Tratamiento de Datos Personales En Viajes Maxitours, empresa dedicada a la operaci\u00f3n de tours y pasad\u00edas en el departamento de Antioquia con salida desde Medell\u00edn, estamos comprometidos con la protecci\u00f3n de la informaci\u00f3n personal de nuestros clientes, aliados comerciales y proveedores. Esta pol\u00edtica se establece en cumplimiento de lo dispuesto en la Ley […]<\/p>\n","protected":false},"author":1,"featured_media":212,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-21373","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nPol\u00edtica de Tratamiento de Datos Personales | Viajes Maxitours<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/viajesmaxitours.com\/en\/politica-de-tratamiento-de-datos-personales\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Tratamiento de Datos Personales | Viajes Maxitours\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Tratamiento de Datos Personales En Viajes Maxitours, empresa dedicada a la operaci\u00f3n de tours y pasad\u00edas en el departamento de Antioquia con salida desde Medell\u00edn, estamos comprometidos con la protecci\u00f3n de la informaci\u00f3n personal de nuestros clientes, aliados comerciales y proveedores. 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